Privacy Policy
Overview
Last Updated: April 2026
Effective Date: April 2026
Welcome to EcoHomeo.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ecohomeo.com, use our homeopathic consultation services, or interact with us in any way.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. By accessing or using EcoHomeo.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our website, and in some cases, information from third-party sources. Here is a detailed breakdown of what we collect and why.
1. Information You Provide Directly
When you interact with EcoHomeo.com — whether by filling out our contact form, booking a consultation, or sending us an email — you may provide:
📝 Contact & Identity
- Full name
- Email address
- Phone number (if provided)
- Country and general location
- Message content and subject matter
- Any other information you choose to share
🏥 Health & Consultation
- Health concerns and symptoms you describe
- Medical history shared during consultation enquiries
- Current medications mentioned
- Questions about homeopathic remedies
- Feedback and testimonials (if voluntarily submitted)
- Consultation appointment details
💳 Transaction Data
- Details of consultations or services purchased
- Payment information (processed securely via third-party payment providers — we do not store card details)
- Order history and invoices
- Billing address if applicable
- Service preferences and requirements
2. Information Collected Automatically
When you visit EcoHomeo.com, certain information is collected automatically through cookies, log files, and similar tracking technologies:
🌐 Technical Data
- IP address (anonymised where possible)
- Browser type and version
- Operating system and device type
- Screen resolution
- Language preference
- Internet service provider
📊 Usage Data
- Pages visited and time spent on each page
- Links clicked and content interacted with
- Search terms used on our site
- Referring website or source
- Date and time of visits
- Bounce rate and session duration
🍪 Cookie Data
- Session cookies — for site functionality
- Preference cookies — to remember your settings
- Analytics cookies — to understand site usage
- Third-party cookies from Google Analytics
- Social media cookies if you interact with share buttons
- Cookie consent preferences
How We Use Your Information
We use the information we collect for specific, legitimate purposes. We do not sell your data. We do not use your information for automated decision-making or profiling. Here is how your data is used:
✅ To Provide Our Services
- Respond to your enquiries and contact form submissions
- Arrange and manage homeopathic consultation bookings
- Deliver the educational content you request
- Process any service payments securely
- Send booking confirmations and appointment reminders
- Provide follow-up support after consultations
📈 To Improve Our Website
- Analyse which content is most helpful to our visitors
- Understand how users navigate the site
- Fix technical problems and improve performance
- Test new features and content formats
- Optimise site speed and mobile experience
- Understand our audience better to serve them well
📧 To Communicate With You
- Reply to your messages and questions
- Send newsletter updates (only with your explicit consent)
- Notify you of new remedy guides or blog posts (if subscribed)
- Inform you of changes to our policies or services
- Respond to feedback and reviews
- Share information relevant to your stated health interests
⚠️ Important Note on Health Information
Health-related information you share with us during consultation enquiries is treated with the highest level of confidentiality. This information is used solely to facilitate the consultation service you have requested and is never shared with third parties without your explicit consent, except where required by law. We do not use health information for marketing purposes under any circumstances.
Cookies & Tracking Technologies
EcoHomeo.com uses cookies and similar tracking technologies to enhance your browsing experience and understand how our site is used. You have control over cookie settings through your browser preferences.
🔧 Essential Cookies
- Required for the website to function properly
- Cannot be disabled without breaking site functionality
- No personal data is stored in these cookies
- Include session management and security cookies
- WordPress core functionality cookies
- Contact form security tokens
📊 Analytics Cookies
- Google Analytics — tracks page views and sessions
- Data is anonymised and aggregated
- Helps us understand which content helps our readers most
- No personally identifiable information is stored
- You can opt out via Google Analytics opt-out browser add-on
- Can be disabled in your browser cookie settings
🔒 Managing Cookies
- You can control cookies through your browser settings
- Disabling cookies may affect site functionality
- Most browsers allow you to view and delete cookies
- You can opt out of analytics tracking at any time
- Our cookie consent banner allows you to manage preferences
- Visit allaboutcookies.org for guidance on cookie management
Third-Party Services & Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website and providing our services — but only to the extent necessary and under strict confidentiality agreements.
🛠️ Service Providers We Use
- Web3Forms: Processes contact form submissions securely
- Google Analytics: Website traffic and usage analysis
- WordPress / Astra Theme: Website hosting and management
- Payment Processors: Secure processing of consultation payments
- Email Service: For sending enquiry responses and newsletters
- Facebook: Social media page for community engagement
🚫 What We Never Do
- Never sell your personal data to any third party
- Never share health information without explicit consent
- Never allow advertisers access to your personal data
- Never use your data for automated profiling or decisions
- Never send unsolicited marketing without opt-in consent
- Never share data with pharmaceutical companies
⚖️ Legal Disclosure
- We may disclose information if required by law
- In response to valid legal process or court orders
- To protect the rights and safety of our users
- In the event of a business merger or acquisition
- To prevent fraud or illegal activity
- To comply with our legal obligations
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.
🛡️ Security Measures
- SSL/TLS encryption on all data transmission (HTTPS)
- Secure hosting environment with regular updates
- Limited access to personal data — need-to-know basis only
- Regular security audits and vulnerability checks
- Secure password policies and two-factor authentication
- Cloudflare protection against DDoS and malicious traffic
📂 Data Retention
- Contact form submissions: retained for 12 months
- Consultation records: retained for 3 years for continuity of care
- Analytics data: retained per Google Analytics default settings
- Newsletter subscriptions: until you unsubscribe
- Payment records: as required by applicable law
- You may request deletion of your data at any time
⚠️ Data Breach Policy
- We have procedures to detect and respond to data breaches
- Affected users will be notified promptly if their data is at risk
- Breaches will be reported to relevant authorities as required
- We will take immediate steps to contain and investigate breaches
- Post-incident review to prevent future occurrences
- Contact us immediately if you suspect a breach involving your data
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information. We respect and honour these rights regardless of where you are located. Here is what you can request:
👁️ Right to Access
- Request a copy of all personal data we hold about you
- Understand how and why we are using your data
- Receive this information in a clear, readable format
- We will respond within 30 days of your request
✏️ Right to Correction
- Request correction of inaccurate personal information
- Update outdated contact or health details
- Complete any incomplete information we hold
- We will action corrections promptly
🗑️ Right to Deletion
- Request deletion of your personal data ("right to be forgotten")
- We will delete your data unless we have a legal obligation to retain it
- This includes emails, contact submissions, and health notes
- We will confirm deletion within 30 days
🚫 Right to Object
- Object to processing of your data for marketing purposes
- Opt out of newsletter communications at any time
- Object to analytics tracking via cookie settings
- We will honour all objections promptly
📦 Right to Portability
- Receive your personal data in a portable, machine-readable format
- Transfer your data to another service provider if you wish
- Applies to data you have directly provided to us
- Request via email to our contact address
⏸️ Right to Restrict Processing
- Request that we limit how we use your data
- Particularly relevant during a dispute about data accuracy
- We will restrict processing while the matter is resolved
- Data will be stored but not actively used during restriction
✓ How to Exercise Your Rights
To exercise any of these rights, please contact us at: emrozhasan@gmail.com or via our Contact Page. Please provide your full name and a description of your request. We will respond within 30 days. We may need to verify your identity before processing the request.
Children's Privacy
EcoHomeo.com is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at the email address below and we will delete such information promptly.
If you are between 13 and 18 years of age, please ensure that a parent or guardian reviews this Privacy Policy and consents to your use of our services before you provide any personal information. Homeopathic consultations for minors should always involve parental consent and participation.
External Links & Third-Party Websites
Our website may contain links to external websites, research articles, PubMed studies, and other third-party resources for educational purposes. Please be aware that:
🌐 External Sites
- We are not responsible for the privacy practices of external websites
- External links are provided for educational and reference purposes only
- We recommend reviewing the privacy policy of any external site you visit
- Links to PubMed, ScienceDirect, and similar sites are for informational use
- Clicking external links does not create a relationship with those sites
📱 Social Media
- Our Facebook page (ecohomeo.official) is governed by Facebook's own privacy policy
- Interactions on social media are subject to the platform's terms
- We do not control how social media platforms use your data
- Social share buttons may allow platforms to track your activity
- You can manage social media privacy through each platform's settings
📧 Email Communications
- All newsletters include an unsubscribe link
- You may opt out of email communication at any time
- We will not continue to email you after you unsubscribe
- Transactional emails (booking confirmations) may still be sent
- We never send spam or unsolicited commercial emails
International Visitors & Data Transfers
EcoHomeo.com is operated from Bangladesh and serves visitors from across the world — including India, the United Kingdom, the United States, Germany, and other countries. If you are visiting from outside Bangladesh, please be aware that your information may be transferred to and processed in Bangladesh or in the country where our third-party service providers are located.
We take appropriate steps to ensure that any international transfer of personal data complies with applicable data protection laws, including implementing standard contractual clauses where required. By using our website and services, you consent to the transfer and processing of your information as described in this Privacy Policy.
🇪🇺 GDPR — European Visitors
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes: your consent, performance of a contract (consultations), compliance with legal obligations, and our legitimate interests in operating an educational homeopathy website. You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
📣 How We Notify You
- Update the "Last Updated" date at the top of this page
- Post a notice on our website for significant changes
- Send an email notification to subscribers for material changes
- Keep previous versions available on request
- Give you at least 14 days notice before major changes take effect
✅ Your Continued Use
- Your continued use of EcoHomeo.com after changes constitutes acceptance
- If you disagree with changes, please discontinue use and contact us
- We encourage you to review this policy periodically
- Bookmark this page for easy future reference
- We will always strive to be transparent about what changes and why
📅 Policy History
- Version 1.0 — April 2026 (current)
- Previous versions available on request
- All changes are documented internally
- Contact us for a specific previous version if needed
- We maintain a change log for transparency
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to resolving any privacy concerns promptly and transparently.
📧 Email Us
- Privacy enquiries: emrozhasan@gmail.com
- General contact: Via our Contact Page
- We aim to respond within 2–3 business days
- For urgent matters, please mark your email "Privacy — Urgent"
- Data deletion requests: within 30 days
🌐 Online
- Website: ecohomeo.com
- Contact Form: ecohomeo.com/contact
- Facebook: facebook.com/ecohomeo.official
- Response time: 24–48 hours for general enquiries
- Privacy requests: within 30 calendar days
📍 Our Details
- Website: EcoHomeo.com
- Owner: Emroz Hasan
- Country: Bangladesh
- Purpose: Homeopathic education and consultation
- All correspondence treated confidentially
✓ Our Commitment to You
EcoHomeo is built on trust. We are a small, independent homeopathy education website run with genuine care for our readers and their wellbeing. Your personal information is handled with the same integrity and respect that we bring to all our work. If you ever feel that we have not met the standards outlined in this policy, please tell us — we take every concern seriously and will act promptly to make things right.